At MauricioGiovanni.com, we value each and every single one of our customers. Our top priority is making sure the items get delivered to our customer as soon as possible. Most orders will ship within 72 hours from the date that it is placed on MauricioGiovanni.com, provided the product ordered is in stock.

Processing:

– Once the payment has been verified, it normally takes 1-3 business days to process your order. Please note the orders are not processed or shipped on holidays & weekends, except by prior arrangement

– A confirmation email will be sent to you once the order is authorized and verified.

Shipping Time:

– Once your order is shipped out, an email notification with a tracking number will be sent to you.

– We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

– Please note: Total Delivery Time = Processing Time + Shipping Time

Shipping Delays:

– Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.  
– Please submit a ticket after 7 days of shipment if the package does not arrive beyond the timeframe as stated on shipping policy. Our representative will get back to you within 48 hours. Note that overdue requests may not be accepted. We appreciate your kind understanding and your business.

Due to COVID-19, there has been some unexpected delays in the delivery of orders. We are improving our delivery process to make your packages even safer, so there may be a 4-6 day delay in processing your orders.